Privacy Policy
Last updated: January 30, 2026
1. Introduction
Welcome to TriTalk. We are committed to protecting your privacy and ensuring you have a positive experience while using our AI-powered language learning platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
2.1 Account Information
When you create an account, we collect your email address, username, and password. You may optionally provide additional profile information such as your native language, target learning languages, and proficiency level.
2.2 Voice and Audio Data
TriTalk uses voice recognition to help you practice pronunciation and speaking skills. We collect and temporarily process your voice recordings to provide real-time feedback and personalized learning experiences. Voice data is processed using AI models and is encrypted during transmission and storage.
2.3 Learning Data
We collect information about your learning activities, including conversation history, practice sessions, progress metrics, completed scenarios, pronunciation scores, grammar corrections, and vocabulary usage. This data helps us personalize your learning experience and track your progress.
2.4 Technical Information
We automatically collect certain information about your device and usage patterns, including IP address, browser type, device type, operating system, app version, usage statistics, and error logs.
3. How We Use Your Information
We use the collected information to:
- Provide and maintain our language learning services
- Process your voice input and deliver pronunciation feedback
- Personalize your learning experience based on your progress and preferences
- Generate AI-powered conversations tailored to your skill level
- Track your progress and achievements
- Improve our AI models and service quality
- Send you updates, tips, and educational content
- Provide customer support and respond to your inquiries
- Detect and prevent fraud, abuse, and technical issues
4. Voice Data Processing and AI
Your voice recordings are processed through advanced AI models to analyze pronunciation, fluency, and grammar. We take special care with voice data:
- Voice data is encrypted in transit and at rest
- Recordings are temporarily stored only as long as necessary for processing and feedback
- You can delete your voice history at any time from your account settings
- We do not share your voice recordings with third parties except as required for AI processing services
- Voice data is anonymized when used to improve our AI models
5. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party companies that help us operate our service, including cloud hosting, AI processing, and analytics providers
- AI Technology Partners: Providers of speech recognition and natural language processing services
- Legal Requirements: When required by law or to protect our rights and users' safety
- Business Transfers: In connection with any merger, acquisition, or sale of assets
We do not sell your personal information or voice data to third parties.
6. Data Security
We implement industry-standard security measures to protect your information, including encryption, secure data centers, regular security audits, access controls and authentication, and secure API communications. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
You have the right to:
- Access and download your personal data
- Correct inaccurate information
- Delete your account and associated data
- Opt-out of marketing communications
- Delete your voice recording history
- Disable voice features (though this limits core functionality)
- Request data portability
To exercise these rights, please contact us at privacy@tritalk.com or use the settings in your account.
8. Children's Privacy
TriTalk is designed for users aged 13 and above. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will delete such information.
9. Data Retention
We retain your information for as long as your account is active or as needed to provide services. Voice recordings are retained for 90 days by default unless deleted earlier. Learning progress data is retained as long as your account exists. We may retain certain information as required by law or for legitimate business purposes even after account deletion.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the app. Your continued use of TriTalk after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: privacy@tritalk.com
Address: TriTalk Inc., 123 Language Learning Ave, San Francisco, CA 94102, USA
This Privacy Policy is effective as of January 30, 2026. By using TriTalk, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.